At pomp88, the enjoyment of gaming should never come at too high a cost. We provide the tools, guidance, and support every member in Malaysia needs to enjoy a healthy, responsible, and fully controlled gaming experience.
Online gaming should be a source of entertainment and enjoyment — not stress or financial burden. pomp88 believes that how we play reflects how we respect ourselves and the people around us. That is why we have built a comprehensive responsible gaming framework, not merely as a compliance requirement, but as a core part of our platform's identity.
Since this platform began operating, we have observed a wide range of usage patterns among our members across Malaysia. The majority play responsibly — setting budgets, enjoying gaming as a hobby, and knowing when to stop. However, we recognise that a small number may need additional support to maintain that balance.
We do not judge. We are here to help. This Responsible Gaming Policy is our written commitment to every member — that pomp88 will always be on your side, not just as a gaming platform, but as a partner who genuinely cares about your well-being.
Every pomp88 member, regardless of how often you play. Whether you are a casual player who plays once a week or an active daily player, understanding the options and tools available to you is the first step to ensuring your gaming experience remains enjoyable and in control at all times.
Set daily, weekly, or monthly deposit limits according to your own financial means. These limits take effect immediately and can only be increased after a 48-hour cooling-off period — to ensure your decisions are made with careful consideration.
Set a maximum duration for each gaming session. When the time limit is reached, the system will issue an automatic warning and present an option to log out. This feature helps you avoid unintentionally prolonged gaming sessions.
Need a break without closing your account entirely? Activate a cooling-off period for 24 hours, 3 days, 1 week, or up to 6 weeks. During this period, you will not be able to log in or place any wagers.
For those who feel a more drastic step is necessary, self-exclusion allows you to block account access for 6 months, 1 year, 2 years, or permanently. These requests are processed within 24 hours and cannot be cancelled early.
Review your full gaming and transaction history at any time through your account dashboard. Full transparency over the amounts you have deposited, won, and lost helps you make more informed decisions.
Opt out of promotional emails, bonus notifications, or special offers at any time. You can manage these communication preferences entirely from your account settings without needing to contact customer support.
All self-control tools can be accessed directly from your account without needing to contact the support team. Here is how:
Access your account using your username and password. Make sure you are in a private environment and are not in a rush.
Click your profile icon in the top right corner, then select "Settings" or "Responsible Gaming Controls" from the dropdown menu.
You will see a list of available self-control tools. Select the tool that suits your needs and follow the on-screen instructions.
Confirm your choice via a verification email that will be sent to your registered email address. Limits or restrictions will take effect within minutes.
Our support team is available 24/7 via live chat if you encounter any difficulties or need further guidance.
In addition to deposit limits, you can also set a maximum loss limit for a daily, weekly, or monthly period. Once this limit is reached, the system will automatically block any further wagering until the limit period resets.
Set a maximum value for each single bet. This feature is especially useful for avoiding impulsive large bets in a single unplanned decision.
Complete our self-risk assessment questionnaire to gain a clearer picture of your gaming patterns and whether you should take any additional precautions.
Enable two-factor authentication and login notifications to ensure only you can access your account. This also protects you from unauthorised access by others.
Gambling with money that should be used for essential needs such as rent, bills, or food.
Feeling the need to hide gambling activity from family members or friends.
Frequently playing for longer periods than planned, and finding it difficult to stop.
Playing to "chase" losses — trying to win back money that has already been lost.
Feeling anxious, irritable, or uneasy when unable to play for a period of time.
Neglecting work, family, or social responsibilities due to time spent gambling.
Borrowing money or selling assets to fund gambling activity.
Needing increasingly larger bets to get the same level of excitement as before.
Have you ever played longer or spent more than you originally planned?
Have you ever lied to someone about how much time or money you spent on gaming?
Have you ever used gaming as a way to escape from problems, stress, or uncomfortable feelings?
Have you ever felt regret, guilt, or anxiety after a gaming session?
Have you ever tried to cut down or stop gaming but were unsuccessful?
Has gaming ever caused financial, family, work, or health problems in your life?
Pomp88 takes the protection of minors extremely seriously. We do not permit anyone under the age of 18 to register, access, or use this platform in any capacity.
We encourage parents and guardians to use parental control software and to have open conversations with their children about the risks of online gambling.
If you or someone you know needs support related to a gambling problem, the following resources are available:
Register your pomp88 account today and make full use of the self-control tools we provide. Play smart, play responsibly — and know when to stop.